All purchases are covered by a 14 day exchange or store credit policy. We send all orders with care, but if for some reason you are not 100% happy with your order please get it touch via email at hello@electricwitch.com.au and we will do our best to assist you!

• You the buyer are responsible for return postage costs back to our warehouse at Caloundra West, QLD 4551, Australia.
• Returns & exchanges must be in as new condition with all original packaging, un-worn and not washed or damaged in any way.
• All returns & exchanges are processed within 5 working days from the date goods are received back to our warehouse. We always aim to process sooner if possible!
• We reserve the right to refuse a refund if the condition is deemed not suitable for resale.